CSR ApproachStakeholder Engagement

GRI Indicators

Stakeholder engagement is about connecting with people and organizations that can impact or be impacted by our business (such as investors, employees, communities and government). We want to listen, communicate and integrate stakeholders’ voices into our plans. Each business unit is expected to put in place engagement practices that are consistent with Hudbay’s objectives while reflecting the local context.

Our corporate Stakeholder Engagement and Community Response standards and guidance documents provide clear direction on our expectations. By implementing these standards at each site, we aim to build trust, strengthen relationships, reduce social risk and improve opportunities to create value for the Company and stakeholders.

Typical site processes and activities are as follows:

Step	Typical community engagement activities	In practical terms
Identify stakeholders	Site map Stakeholder register	Getting to know our neighbours and allowing them to know us
Understand	Stakeholder map and profiles Socio-economic profile Risk management framework	Understanding the culture, concerns and aspirations as well as infrastructure (e.g., locations of nearby schools or hospitals)
Plan	Stakeholder engagement plan	Making decisions and documenting how we will engage with community stakeholders
Engage	Communication materials Meeting notes	Workshops, meetings, joint committees, visits
Respond	Stakeholder engagement logbook Commitments register	Recording the progress of engagement for future reference

IDENTIFYING STAKEHOLDER INTERESTS

Typical stakeholder priorities and concerns are listed below. Additional information on many of the topics can be accessed by clicking on the relevant links.

Stakeholder group	How we engaged in 2015	Priorities and concerns
Shareholders, investors and analysts	Conferences (11 events) Investor meetings and conference calls (over 300 events) Annual General Meeting Analyst and investor site visits Meeting between representatives of our Board of Directors and the Canadian Coalition for Good Governance	Ramp-up of Constancia Financial strength Shareholder returns Permitting and community relations
Employees and contractors	Quarterly company-wide “town hall” meetings via video conference Orientation and training programs One-on-one and small group manager/staff meetings Social events (potlucks, holiday parties, off-site staff luncheons) Health and wellness activities and committee meetings Intranet	Health and safety Work processes Business performance Understanding of compensation and benefits Opportunities for personal development Environmental requirements Training for policies, permits or other requirements
Unions	Meetings with union leaders on outstanding issues Frequent meetings to renegotiate collective bargaining agreements	Renegotiate collective bargaining agreements with unions Grievances and grievance processes
Local communities and Aboriginal/indigenous groups/Native Americans	Community information and consultation meetings Community partnerships Mine tours and open houses Site grievance/community response processes Community relations offices Cultural awareness workshops and other training Dialogue roundtables and agreements	Development project updates Community and area investment Safety and environmental concerns Land use Water use and quality Cultural protection, awareness and dissemination Local employment and procurement Training programs for community members
Government	Meetings and agreements with local, regional, provincial and federal government officials and regulators Joint initiatives with government for social investments	Permitting Environmental and legal compliance/mitigation Aboriginal/indigenous/tribal relations (where applicable) Economic contributions Community and workforce development
Customers	Direct contact Industry and business forums	Achieving agreed terms of delivery for products Compliance with environmentally and socially responsible performance and risk management
Industry associations	Association meetings Participation in committees Joint initiatives Presentations and letters Monthly security managers meetings in southern Peru	Industry environmental, health, safety and community standards Legislation Education Best practices
Non-governmental organizations (NGOs)	Meetings and written communications Participating in multi-stakeholder groups (e.g., Devonshire Initiative, Grupo Dialogo Minero) Multi-stakeholder partnerships (e.g., Asociación Vida Perú [manage donations of medicines and medical equipment])	Community development and support Education Respecting community and human rights
Media	One-on-one interactions with journalists, press releases Meetings with editors and directors from key relevant media	Transparency and accountability on social and environmental issues Presentations showing community and social investments and development