Engaging with our stakeholders in a transparent manner builds our understanding of concerns and opportunities, informs our decision-making and helps us continuously improve. We consider all individuals and groups who have an interest in, may be affected by, or believe they may be affected by our activities and business decisions to be a stakeholder. This includes our relationships with all levels of government.
Our Stakeholder Engagement Standard and the supporting guidance document detail the requirements and expectations for strengthening relationships and reducing risks, and our Shareholder Engagement Policy promotes open and sustained dialogue between our Board of Directors and shareholders.
We engage with our stakeholder groups in formal and informal settings, depending on the stakeholder and the topic or concern. We also participate in industry associations and multi-stakeholder initiatives that bring together the expertise of many organizations and individuals, so we can collectively work on issues and solutions.
2017 Engagement Activities and Topics
The following table lists key stakeholders and how we engaged with them in 2017:
| Stakeholder group |
How we engaged in 2017 |
Priorities and concerns |
| Shareholders, investors and analysts |
- Conferences (14 events)
- Investor meetings and conference calls (more than 450 events)
- Annual Meeting of Shareholders
- Investor perception survey
|
- Upcoming Reed and 777 mine closures
- Rosemont permitting
|
| Employees and contractors |
- Quarterly CEO email messages
- Senior management site visits
- “Town hall” meetings
- Orientation and training programs
- Aboriginal cultural awareness workshops
- One-on-one and small group manager/staff meetings
- Video messages
- Health and wellness committees and activities
- Hudbay Intranet
|
- Health and safety
- Work processes
- Business performance
- Understanding of compensation and benefits
- Opportunities for personal development
- Environmental requirements
- Training for policies, permits or other requirements
|
| Unions |
- Meetings with union leaders on outstanding issues
- Formal grievance processes
- Joint health and safety committees
|
- Mobility
- Seniority
- Outstanding grievances
|
| Local communities and Aboriginal/Native American/indigenous groups |
- Community information and consultation meetings/dialogue tables
- Community partnerships
- Site tours and open houses
- Site grievance/community response processes
- Community relations offices
- Cultural awareness workshops and other training
|
- Development project updates
- Community and area activities and investment
- Safety and environmental concerns
- Land use
- Water use and quality
- Local employment and procurement
- Training programs for community members
- Cultural protection, awareness and dissemination
- Educating employees on intercultural competency, conflict resolution, human rights, and anti-racism
|
| Customers |
- Direct contact
- Industry and business forums
|
- Achieving agreed terms of delivery for products
- Provision of information on product safety and product origin
- Compliance with environmentally and socially responsible performance and risk management
|
